FAQs

Any individual 18 years of age and legally allowed to shop in United Arab Emirates, USA,Canada, India other GCC countries can shop at Deezano. They need to possess a valid credit / debit card (VISA / MASTER CARD) issued by an authorized bank. 

You can call us 24/7 and speak to our customer service representative or write to us  customer@deezanoae.com for any queries you have about our clothing store, or your order. You can also give the feedback on our website regarding our services. You can contact us for the following: 

• Login related queries 
• Password related queries 
• Payment related queries; 
• My account / profile change queries; 

• Merchandise / product related queries; 
• Website navigation related queries; 
• Delivery related queries; or 
• Pricing, promotion, discount related queries 
• Anything that the customer may wish to clarify about Deezano 

To place an order on Deezano, simply browse through our products and select the items you wish to purchase. Add the items to your cart and proceed to checkout. Follow the prompts to enter your shipping and payment information, and confirm your order. Once your order has been processed, you’ll receive a confirmation email with your order details. 

Delivery times may vary depending on your location and the shipping method you choose at checkout. However, we typically process orders within 24-48 hours and deliver them within 2-5 working days. You’ll receive a tracking number via email once your order has been shipped, so you can keep track of your delivery.

We want you to be completely satisfied with your purchase from Deezano. If you’re not happy with your order, you can return it to us within prescribed days for a refund or exchange. The item must be in its original condition and packaging, with all tags and labels attached. Please note that shipping charges are non-refundable.